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OTHM Level 5 Diploma in Tourism and Hospitality Management

An Ofqual-regulated Level 5 diploma developing specialist knowledge in tourism and hospitality management, covering digital marketing, operations, accounting, human resources, customer relationship...

Awarding Body: OTHM|Course Level: Level 5

Course features

This Ofqual-regulated qualification is delivered over 1 year and consists of 120 credits, 1200 TQT, 600 GLH, and six mandatory units designed for specialist Level 5 development in tourism and hospitality management.

  • Ofqual regulated qualification

  • 120 credits in total

  • 1200 hours Total Qualification Time (TQT)

  • 600 Guided Learning Hours (GLH)

  • 6 mandatory units

  • Coursework-based assessment

About course

The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed to provide learners with a specialist programme of study that builds depth of knowledge and understanding across key aspects of the tourism and hospitality sector.

  • Specialist Level 5 tourism and hospitality programme

  • Focus on practical and contemporary sector knowledge

  • Builds management capability across core business functions

  • Supports academic progression and employability

  • Equivalent to HND and Year 2 of a UK Bachelor's degree

  • Recognised within OTHM university progression arrangements

What you will learn

Learners develop specialist understanding and applied management capability across the core disciplines covered by the qualification’s mandatory Level 5 units.

  • Understand digital marketing management, the digital environment, and digital market research for tourism and hospitality

  • Understand how operations management, systems, planning methods, and visitor attraction management support tourism and hospitality businesses

  • Prepare, adjust, and interpret financial statements, budgets, working capital, and revenue management information

  • Understand the purpose, functions, influencing factors, and modern developments of human resource management

  • Manage customer relationship management, customer decision making, teamwork, and customer service monitoring

  • Understand contemporary issues, current trends, and the impact of change on tourism and hospitality organisations

Course content

Who should attend

This qualification is designed for learners seeking to deepen their knowledge in tourism and hospitality and gain a recognised Level 5 qualification with progression opportunities into higher study or employment.

  • Learners progressing from a relevant Level 4 qualification

  • Individuals preparing for supervisory or management responsibilities

  • Tourism and hospitality staff seeking formal advancement

  • Learners aiming for Year 3/top-up progression routes

  • Mature learners with relevant management experience

  • Those seeking recognised sector-specific specialist study

Course requirements

The entry profile is likely to include prior Level 4 study, equivalent qualifications, or relevant management experience, with English language evidence required where applicable.

  • Relevant Level 4 Diploma qualification, equivalent qualification, GCE Advanced level in 3 subjects, or mature learner status with relevant management experience

  • If not from a majority English-speaking country, evidence of English language competency is required

Assessments

The qualification is assessed through coursework. Units are internally quality assured by the centre and externally verified by OTHM, and learners must achieve all specified learning outcomes and assessment criteria to pass.

  • Coursework-based assessment across all units

  • Presentations are used within selected unit assessment plans

  • Internal quality assurance by the delivery centre

  • External verification by OTHM

Progression

Successful completion provides academic progression opportunities, including progression to the OTHM Level 6 Diploma in Tourism and Hospitality Management and possible direct entry into Year 3 of a UK Bachelor's degree programme.

  • OTHM Level 6 Diploma in Tourism and Hospitality Management

  • Direct entry into Year 3 of a three-year UK Bachelor's degree programme, where accepted

  • University top-up and advanced entry opportunities through progression arrangements

  • Further employment in tourism and hospitality management-related roles

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