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QualCert Level 2 Diploma in Quality Assurance (QA)

The QualCert Level 2 Diploma in Quality Assurance equips learners with essential QA knowledge, practical process-control skills, documentation competence, audit awareness, and reporting abilities f...

Awarding Body: Qualcert|Course Level: Level 2

Course features

This diploma is a structured QualCert qualification designed to build practical quality assurance capability through mandatory units, guided learning, assignment-based assessment, and industry-relevant content.

  • Awarded by QualCert

  • Total Qualification Time (TQT): 210 hours

  • Guided Learning Hours (GLH): 150 hours

  • 42 credits overall

  • 6 mandatory units

  • Assignment-based assessment with IQA and EQA verification

About course

The QualCert Level 2 Diploma in Quality Assurance (QA) provides learners with essential knowledge and practical skills to uphold quality standards across industries. It introduces the core principles of quality control, auditing, compliance, documentation, and process improvement in a structured format.

  • Develop a strong foundation in quality assurance principles

  • Build practical understanding of process control and monitoring

  • Learn the importance of documentation and traceability

  • Gain awareness of audit preparation and non-conformity handling

  • Improve reporting and communication of quality information

  • Prepare for progression into higher-level QA qualifications

What you will learn

This qualification develops the core knowledge, understanding, and practical abilities required to contribute effectively to quality assurance activities across a range of workplace settings.

  • Understand the fundamental principles of quality assurance and its role in various industries

  • Define process control and understand how it supports consistent quality management

  • Explain quality control procedures, including inspections, testing, and corrective actions

  • Understand the role of quality documentation, including SOPs, work instructions, and records

  • Define quality audits and understand how audit findings support continuous improvement

  • Compile, present, and report quality data to support compliance and process improvement

Course content

Who should attend

This diploma is designed for learners who want to build foundational quality assurance capability, strengthen workplace performance, and prepare for entry-level or developing roles in quality-focused environments.

  • Entry-level professionals beginning a career in quality assurance

  • Supervisors and team leaders overseeing operational processes

  • Compliance assistants supporting regulatory and industry requirements

  • Process improvement staff aiming to optimize workflows

  • Career changers moving into quality assurance roles

  • Employers seeking to train staff in QA methodologies

Course requirements

QualCert recommends entry at a level suitable for adult learners with basic educational preparation and the communication skills needed to complete assignment-based study successfully.

  • Minimum age of 18 years, with a Level 1 qualification or basic secondary education recommended

  • Strong English reading, writing, and communication skills; prior professional experience is not required, though relevant exposure is beneficial

Assessments

Assessment is completed through mandatory assignments that evaluate learner understanding and practical application across all required units, supported by centre-based assessment and QualCert verification processes.

  • 6 mandatory assignments

  • All assignments must be successfully completed for certification

  • Assignments are reviewed and marked by a qualified assessor with feedback provided

  • Assessment quality is supported through Internal Quality Assurance (IQA) and External Quality Assurance (EQA)

Progression

This diploma supports progression into advanced study and broader quality-related responsibilities, while also strengthening employability in operational, compliance, and quality assurance settings.

  • Progress to higher-level QualCert diplomas or certifications in quality assurance

  • Progress into wider quality management and compliance-related study

  • Pursue entry-level to developing roles in quality assurance and quality support

  • Strengthen progression toward process improvement and operational quality responsibilities

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