This practical Level 2 award builds foundational quality assurance knowledge, covering QA principles, auditing, documentation, and process control to support consistent standards, compliance, and c...
This accredited QualCert qualification provides a structured introduction to quality assurance with a concise framework of 4 credits, 12 GLH, and 16 TQT.
Awarding body: QualCert
Qualification level: Level 2 Award
Total Qualification Time (TQT): 16 hours
Guided Learning Hours (GLH): 12 hours
Credit value: 4 credits
Covers four core QA units
The QualCert Level 2 Award in Quality Assurance (QA) is designed to give learners essential knowledge and practical understanding of quality assurance functions across different industries. It introduces the core principles, processes, and controls used to maintain quality standards in products, services, and workplace operations.
Builds a solid foundation in quality assurance principles and practices
Supports quality improvement in workplace processes and systems
Introduces essential quality monitoring and control concepts
Develops awareness of quality documentation and audit activities
Helps learners contribute to compliance and consistency
Prepares participants for quality-focused responsibilities and further study
This course develops the foundational knowledge and practical understanding required to support quality assurance activities in real workplace settings.
Understand the fundamental principles of quality assurance and its importance in maintaining product and service standards
Recognise the key components of a quality assurance system and the role of QA in different industries
Understand the purpose, scope, and types of audits used in quality management systems
Learn how QA documentation supports procedures, work instructions, audit activities, and quality control processes
Understand the fundamentals of process control, including defining, measuring, and monitoring key process parameters
Develop awareness of process variation, corrective action, and continuous improvement in quality management
This course is intended for individuals who want to build foundational quality assurance knowledge and support quality standards within their organisation.
Individuals starting a career in quality assurance or quality control
Operational staff seeking to improve their understanding of quality standards
Supervisors and team leaders responsible for monitoring processes
Employees in manufacturing, service, or administrative roles where quality is critical
Entry-level staff in compliance, operations, or production departments
Professionals seeking formal recognition of existing QA skills
QualCert sets simple entry criteria for this qualification, making it accessible to beginners as well as learners with some workplace experience.
Learners must be 16 years of age or older and have a good command of written and spoken English
No formal qualifications are required, though basic workplace understanding is beneficial and relevant experience can be advantageous
The qualification is assessed through a structured assessment system designed to measure knowledge, application, fairness, and consistency.
Multiple-choice question (MCQ) based examination
Scenario-based and knowledge-based questions
Minimum pass mark of 70%
Assessment conducted under controlled conditions with internal and external quality assurance verification
After completing this qualification, learners can continue developing their knowledge through higher-level QA study and quality-focused workplace roles.
Progress to QualCert Level 3 Award in Quality Assurance (QA)
Progress to QualCert Level 2 Certificate in Quality Assurance (QA)
Progress to higher QualCert QA certificates or diplomas
Apply the qualification toward entry-level roles in quality assurance, compliance, operations, or production support
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