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QualCert Level 1 Diploma in Quality Assurance (QA)

This entry-level diploma builds foundational quality assurance knowledge, covering QA principles, basic auditing, quality control, documentation, reporting, and communication skills for beginners s...

Awarding Body: Qualcert|Course Level: Level 1

Course features

This QualCert qualification is a structured entry-level diploma in quality assurance with six mandatory units, 30 credits, 120 GLH, 180 TQT, and assignment-based assessment.

  • Awarded by QualCert

  • Level 1 diploma with 30 credits

  • Total Qualification Time (TQT): 180 hours

  • Guided Learning Hours (GLH): 120 hours

  • Six mandatory units

  • Assessed through six mandatory assignments

About course

The QualCert Level 1 Diploma in Quality Assurance (QA) introduces learners to the core principles and practices of quality management. It provides a strong foundation in quality control techniques, compliance requirements, industry standards, and the basics of implementing quality management systems.

  • Introduces the core principles and practices of quality assurance

  • Builds understanding of compliance requirements and industry standards

  • Develops practical skills for supporting product and service quality

  • Helps learners contribute to workplace quality improvement

  • Supports better organizational efficiency and customer satisfaction

  • Provides progression to advanced diplomas and specialized certifications

What you will learn

The qualification develops essential beginner-level quality assurance knowledge and practical understanding across six mandatory units aligned to the official learning outcomes.

  • Understand key quality assurance principles, the role of QA, and the difference between quality assurance and quality control

  • Understand the fundamentals of quality audits, identify non-conformities, and support corrective action and improvement

  • Explain the role of quality control, use basic quality control tools, and support defect identification and corrective action

  • Understand QA documentation, including SOPs, checklists, reports, and quality record management

  • Compile accurate QA reports, provide constructive feedback, and use reporting methods to monitor quality trends

  • Communicate effectively in QA settings, collaborate with teams, and present findings and recommendations clearly

Course content

Who should attend

This diploma is designed for individuals at the beginning of their quality assurance journey and for those who need a practical introduction to QA principles and workplace quality systems.

  • Beginners in quality assurance with little or no prior experience

  • Entry-level professionals in manufacturing, healthcare, construction, or service industries

  • Quality control technicians seeking stronger knowledge of QA basics and standards

  • Supervisors and team leaders responsible for overseeing processes

  • Small business owners and entrepreneurs implementing quality systems

  • Career changers moving into quality assurance roles

Course requirements

The qualification is designed to be accessible for beginners and does not require prior quality assurance experience, but learners should be able to engage with the course materials in English.

  • Candidates should be at least 16 years old and have basic secondary education or equivalent recommended

  • No prior QA qualifications or professional experience are required, but basic English reading, writing, and understanding are expected

Assessments

Assessment is assignment-based. Learners must complete all six mandatory assignments successfully, and assessment decisions are supported through internal and external quality assurance processes.

  • Six mandatory assignments covering all essential areas of the qualification

  • Each assignment is reviewed and marked by a qualified assessor

  • Feedback is provided to support learner development and future submissions

  • Certification is awarded only after successful completion of all assignments and verification requirements

Progression

After completing this diploma, learners can progress in quality assurance study and workplace development. The qualification supports further learning and helps strengthen credibility for entry-level quality-related responsibilities.

  • Progress to higher-level QualCert diplomas in Quality Assurance

  • Progress to specialized certifications in quality-related areas

  • Build readiness for entry-level QA and quality support responsibilities

  • Develop a foundation for roles supporting compliance, process improvement, and customer satisfaction

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